2. Creating the Vision

What did we learn from the community?

We looked to the community to learn how transit can benefit them.

• We held four online round table discussions with affordable housing partners, employers, people living with disabilities and older adults to discuss barriers to transit and community needs, transit needs and barriers.
• In direct conversations with more than 300 people.
• In an online open house and survey which generated more than 500 responses.

Community members told us:

• Transit service isn’t always convenient. It may not be close enough to residences or destinations.
• They feel unsafe waiting for and riding transit.
• Some bus shelters are poorly lit, unsanitary or damaged.
• Some stops are not ADA accessible. A lack of sidewalks and safe crossings make it challenging to access transit.
• Transit service is needed earlier in the morning and later in the evening.
• Transit often takes longer than driving.